Job Description
Launch your tech career with our comprehensive paid training program! We're seeking motivated individuals to join our IT support team in Cleveland. No prior experience required—just your eagerness to learn and grow in a dynamic environment. Enjoy competitive pay, benefits, and mentorship from industry professionals.
Responsibilities
- Provide technical support for hardware, software, and network issues
- Install and configure computer systems, printers, and peripherals
- Document troubleshooting steps and maintain IT asset inventory
- Train end-users on new technologies and best practices
- Collaborate with senior team members on system upgrades
- Monitor network performance and security protocols
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in team settings
- Customer service mindset and patience
- Valid driver's license and reliable transportation