Job Description
Join Tampa's fastest-growing tech firm as an Entry-Level IT Support Specialist! We're seeking motivated individuals ready to launch their careers in a dynamic environment. No experience necessary – we provide comprehensive training and mentorship to help you thrive. Enjoy competitive benefits, flexible scheduling, and opportunities for rapid advancement. Start your journey tomorrow with our streamlined onboarding process!
Responsibilities
- Provide technical support for hardware/software issues across company devices
- Assist employees with network connectivity and system troubleshooting
- Document incident reports and maintain IT service logs
- Collaborate with senior team members on infrastructure projects
- Conduct routine system maintenance and updates
- Train staff on new software implementations
- Support cybersecurity protocols and best practices
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Excellent problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Valid Florida driver's license (for occasional equipment transport)
- CompTIA A+ certification (or willingness to obtain within 6 months)