Job Description
Join our dynamic IT team in Mesa, AZ and kickstart your tech career! We're seeking passionate entry-level professionals to provide essential technical support and drive innovation. Enjoy comprehensive training, mentorship from senior engineers, and a collaborative environment focused on growth. Our company culture celebrates curiosity and continuous learning, offering clear pathways to advance your skills in cybersecurity, networking, and cloud technologies. Benefit from flexible work arrangements, competitive benefits, and opportunities to work on cutting-edge projects that impact thousands of users.
Responsibilities
- Diagnose and resolve hardware/software issues for 150+ employees across 3 offices
- Deploy and configure Windows 10 workstations using SCCM
- Manage Active Directory accounts and group policies
- Assist with cybersecurity protocols including VPN setups and endpoint protection
- Document technical procedures in Confluence knowledge base
- Collaborate with vendors for equipment procurement and maintenance
- Support Office 365 migrations and troubleshooting
- Participate in IT asset management and inventory audits
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- CompTIA A+ or Network+ certification (or willingness to obtain within 90 days)
- Basic understanding of Windows OS, networking concepts, and security principles
- Strong problem-solving abilities with attention to detail
- Excellent written and verbal communication skills
- Experience with ticketing systems (ServiceNow/Jira) preferred
- Ability to lift 30 lbs for equipment handling
- Valid Arizona driver's license for occasional site visits