Job Description
Join TechOmaha Solutions' dynamic IT team and launch your career in technology! We're urgently seeking passionate entry-level professionals to deliver exceptional technical support to our clients. As an IT Support Specialist, you'll become a vital part of our growing organization, working with cutting-edge systems while receiving mentorship from industry experts. Enjoy a collaborative environment, competitive benefits, and rapid career growth opportunities. Perfect for recent graduates or career changers eager to make their mark in Omaha's thriving tech scene!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot Windows/Linux operating systems
- Manage user accounts and permissions across enterprise systems
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex infrastructure projects
- Conduct regular system maintenance and security updates
- Train end-users on best practices and new technologies
Qualifications
- Associate's degree in IT/Computer Science or equivalent experience
- Basic knowledge of networking concepts (TCP/IP, DNS, DHCP)
- Familiarity with Microsoft Office 365 and cloud platforms
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred
- Ability to work independently and prioritize tasks
- Valid driver's license and reliable transportation