Job Description
Join InnovateTech Solutions as an Entry-Level IT Support Specialist in Long Beach! We're urgently seeking motivated tech enthusiasts to deliver exceptional customer service and maintain our digital infrastructure. This is your launchpad into a rewarding IT career with competitive pay, comprehensive benefits, and growth opportunities. No experience? No problem—we value passion and potential! Apply today to start your journey in our dynamic, supportive environment.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems and peripherals
- Assist with cybersecurity protocols and data protection measures
- Document technical issues and resolutions in service management systems
- Collaborate with senior IT staff on infrastructure projects
- Deliver user training on company software and tools
- Monitor system performance and proactively address vulnerabilities
Qualifications
- High school diploma or equivalent; relevant certifications (CompTIA A+, Google IT Support) preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and prioritize tasks
- Valid California driver's license (for occasional site visits)
- Passion for technology and continuous learning