Job Description
Launch your tech career with our comprehensive paid training program! TechGrowth Solutions is seeking motivated Entry-Level IT Support Specialists to join our dynamic team in sunny Miami, FL. No prior experience required – we'll provide all the technical and professional training you need to thrive in the fast-growing IT sector. Work alongside industry experts while building foundational skills in network administration, cybersecurity basics, and cloud technologies. This is your chance to transform your passion for technology into a stable, high-demand career with growth opportunities into specialized IT roles.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide desktop/laptop support to internal teams and clients
- Monitor network performance and security protocols
- Document technical issues and resolutions in ticketing systems
- Participate in cybersecurity awareness training programs
- Collaborate with senior engineers on complex system deployments
- Develop customer service skills through client interactions
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent communication and teamwork aptitude
- Willingness to obtain CompTIA A+ certification (provided)
- Ability to learn technical concepts quickly
- Valid Florida driver's license (for occasional client visits)
- Pass background check and drug screening