Job Description
Launch your career in technology with our comprehensive paid training program! NexusTech Solutions is seeking motivated Entry-Level IT Support Specialists to join our Minneapolis team. No prior experience required – we provide hands-on training in network administration, cybersecurity basics, and cloud technologies. Enjoy competitive benefits, career advancement opportunities, and a collaborative environment where your growth is our priority. Join over 200 professionals who started their journey with us and now hold senior technical positions.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and maintain desktop/laptop systems
- Document IT incidents and resolutions using ServiceNow
- Assist with network infrastructure monitoring and maintenance
- Participate in cybersecurity awareness training initiatives
- Collaborate with cross-functional teams on system implementations
- Support office technology setup and troubleshooting
Qualifications
- High school diploma or equivalent (technical degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team settings
- Willingness to obtain CompTIA A+ certification (provided)
- Valid driver's license for occasional off-site support