Job Description
Launch your career in technology with InnovateTech Solutions! We're seeking motivated entry-level professionals to join our award-winning IT Support team. No prior experience required – we provide comprehensive paid training to transform you into a certified IT professional. Enjoy competitive benefits, career advancement opportunities, and a dynamic work environment in Atlanta's thriving tech hub. Perfect for recent graduates or career changers passionate about technology.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide technical support via phone, email, and in-person
- Document IT incidents and resolutions in ticketing systems
- Collaborate with senior engineers on network infrastructure
- Conduct system audits and security updates
- Train end-users on new technologies and best practices
- Participate in cross-departmental IT projects
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Willingness to learn new technologies through training
- Ability to lift 20 lbs and work in standing/walking positions
- Valid driver's license for occasional off-site support
- Passion for customer service and technology innovation