Job Description
Join Denver's fastest-growing tech firm as an Entry Level IT Support Specialist! We're seeking passionate beginners ready to launch their careers in a dynamic environment. At Denver Tech Innovations, you'll receive hands-on training, mentorship from industry veterans, and exposure to cutting-edge systems. Our collaborative culture values fresh perspectives and offers clear growth paths into cybersecurity, cloud infrastructure, and network administration roles. Enjoy competitive benefits, flexible work arrangements, and the opportunity to build your professional network in Denver's thriving tech ecosystem.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document technical solutions and maintain IT knowledge base
- Collaborate with cross-functional teams to resolve system outages
- Assist with cybersecurity best practices implementation
- Support cloud infrastructure monitoring and maintenance
- Participate in IT asset management and inventory control
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic understanding of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Customer service mindset with patience and empathy
- Ability to learn new technologies quickly
- CompTIA A+ certification preferred (not required)