Job Description
Launch your tech career with our comprehensive paid training program! TechTalent Academy is seeking motivated Entry Level IT Support Specialists in Louisville, KY. No prior experience required—we'll equip you with industry certifications and hands-on skills through our 8-week paid training program. Join our dynamic team and grow your career in one of America's fastest-growing tech hubs.
What We Offer:
- 8-week paid technical training (valued at $5,000)
- Industry certifications (CompTIA A+, Google IT Support)
- Mentorship from senior engineers
- Clear career advancement path
- Competitive benefits package
Responsibilities
- Provide Tier 1 technical support via phone, email, and chat
- Install and configure hardware/software systems
- Troubleshoot network connectivity and security issuesDocument technical procedures and solutions
- Collaborate with cross-functional teams
- Participate in ongoing skills development
Qualifications
- High school diploma or equivalent (college preferred)
- Strong problem-solving and communication skills
- Basic computer literacy (Windows, Office Suite)
- Ability to learn technical concepts quickly
- Customer service mindset
- Valid driver's license (for occasional on-site visits)