Job Description
Launch your tech career in New York, TX! TechSolutions Inc. is seeking motivated Entry Level IT Support Specialists for our growing team. We offer comprehensive paid training programs designed to transform beginners into skilled professionals. Join a forward-thinking company where your growth is our priority. Enjoy competitive benefits, mentorship from industry experts, and a dynamic work environment. No prior experience required – just passion and dedication to learn.
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document IT issues and maintain accurate service logs
- Assist with network administration and security protocols
- Train end-users on new technologies and best practices
- Collaborate with senior IT staff on infrastructure projects
- Ensure compliance with company IT policies and procedures
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent verbal and written communication skills
- Willingness to complete paid training program
- Ability to work independently and in team environments
- Customer service mindset and positive attitude
- Valid Texas driver's license (for occasional site visits)