Job Description
Join our dynamic IT team as an Entry-Level IT Support Specialist in Wichita, KS! We're seeking passionate tech enthusiasts ready to kickstart their careers in a collaborative environment. At TechSolutions Inc., we invest in talent through hands-on training and mentorship programs. You'll gain exposure to enterprise systems, network infrastructure, and cutting-edge technologies while supporting 500+ users. Enjoy competitive benefits, flexible work arrangements, and clear advancement paths. Apply today to become part of Wichita's growing tech ecosystem!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Deploy and configure desktop/laptop systems and peripherals
- Document IT processes and maintain accurate asset inventories
- Collaborate with senior engineers on system upgrades and migrations
- Deliver user training on new technologies and security protocols
- Monitor system health and resolve incidents via ticketing system
- Participate in IT projects and process improvement initiatives
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows OS, Active Directory, and networking
- Familiarity with helpdesk ticketing systems (e.g., ServiceNow)
- Strong problem-solving and customer service skills
- CompTIA A+ or similar certification preferred
- Ability to lift 30 lbs for equipment handling
- Valid driver's license for occasional site visits