Job Description
Launch your IT career with TechSolutions Inc., a leading Fresno-based technology innovator. We're seeking passionate entry-level professionals to join our dynamic IT support team and drive digital transformation across Central Valley businesses. Enjoy competitive compensation, mentorship from industry veterans, and clear growth pathways into specialized IT roles. Our collaborative environment encourages continuous learning and innovation while serving diverse industries from agriculture to healthcare.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Assist with system installations, configurations, and maintenance
- Document IT processes and maintain knowledge base articles
- Collaborate with cross-functional teams on IT projects
- Monitor system performance and security protocols
- Train end-users on new technologies and best practices
- Support cloud infrastructure and SaaS applications
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Customer service orientation with strong communication skills
- Ability to troubleshoot hardware and software issues
- Valid California driver's license for occasional off-site support
- CompTIA A+ certification preferred but not required
- Proficiency with Microsoft Office 365