Job Description
Join our innovative Detroit-based team as an Entry Level IT Support Specialist and launch your career in technology! We're urgently seeking motivated tech enthusiasts to provide critical infrastructure support to our growing client base. This is your chance to gain hands-on experience with cutting-edge systems while making an immediate impact in a fast-paced environment. Our comprehensive training program ensures you'll develop valuable skills in network administration, cybersecurity fundamentals, and cloud technologies. Work alongside industry veterans who are committed to your professional growth and advancement. If you're ready to transform your passion for technology into a rewarding career, apply today!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Assist with cybersecurity protocols and data protection measures
- Document technical issues and resolution processes
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technologies and best practices
- Monitor system performance and troubleshoot technical problems
Qualifications
- Associate's degree in IT or related field OR equivalent certification
- Basic knowledge of Windows/Linux operating systems
- Familiarity with network fundamentals and TCP/IP
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Valid driver's license and reliable transportation
- CompTIA A+ certification preferred (not required)