Job Description
Join TechNash Solutions as an Entry-Level IT Support Specialist and launch your career in Nashville's booming tech scene! We're urgently seeking motivated individuals to join our dynamic team and provide critical technical support to our clients. This is your chance to gain hands-on experience with cutting-edge technologies while making a real impact in a fast-paced environment. If you're passionate about problem-solving and eager to grow in IT, apply now to start your journey with us!
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with cybersecurity protocols and data protection measures
- Document technical issues and resolutions in our service management system
- Collaborate with senior engineers on complex troubleshooting tasks
- Train end-users on technology best practices and system usage
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows OS, Active Directory, and networking fundamentals
- Strong customer service skills with excellent communication abilities
- Proficiency with troubleshooting methodologies and diagnostic tools
- CompTIA A+ certification preferred (or willingness to obtain within 6 months)
- Valid driver's license for occasional client site visits