Job Description
Join InnovateTech Denver's dynamic IT team and kickstart your career in technology! We're urgently seeking passionate entry-level professionals to provide critical IT support across our growing client base. This hybrid role combines hands-on troubleshooting with collaborative problem-solving in a fast-paced environment. Enjoy competitive compensation, comprehensive benefits, and mentorship from industry experts as you build foundational skills in network administration and cybersecurity.
Responsibilities
- Provide Tier 1/2 technical support for hardware/software issues
- Manage helpdesk tickets and prioritize incident resolution
- Deploy and configure desktop/laptop systems
- Document IT processes and create knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Monitor network security and implement basic protocols
- Conduct user training for new systems
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- CompTIA A+ or Network+ certification preferred
- Basic knowledge of Windows/Linux operating systems
- Strong troubleshooting and diagnostic skills
- Excellent written/verbal communication abilities
- Ability to work independently and in team environments
- Valid driver's license for occasional client site visits
- Passion for continuous learning in emerging technologies