Job Description
Urgently Hiring Entry-Level IT Support Specialist in Fort Worth, TX!
Join our dynamic IT team and kickstart your career in technology! We're seeking a motivated Entry-Level IT Support Specialist to provide critical technical assistance and ensure seamless operations. This is your opportunity to grow in a fast-paced environment with comprehensive training and mentorship.
Why Join Us?
- Competitive salary with performance-based bonuses
- Full benefits package (health, dental, vision)
- Clear career advancement path to systems administration
- Collaborative team culture focused on innovation
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and troubleshoot desktops, laptops, and peripherals
- Manage Active Directory accounts and group policies
- Assist with network connectivity and basic security protocols
- Document all IT incidents and resolutions in ticketing systems
- Collaborate with senior engineers on complex technical escalations
- Support office equipment setup and maintenance
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows OS and Microsoft Office Suite
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- CompTIA A+ certification preferred (or willingness to obtain)
- Ability to lift 30 lbs and work in office/server environments
- Valid driver's license for occasional equipment transport
- Must be authorized to work in the US without sponsorship