Job Description
Urgently Hiring Entry-Level IT Professionals in San Diego! Join NexusTech Solutions' dynamic IT support team and launch your career in technology. We're seeking motivated individuals with foundational technical skills to provide exceptional user support and maintain our digital infrastructure. This is a rare opportunity to grow with an industry leader while receiving hands-on training in cutting-edge technologies.
Why NexusTech Solutions? We invest in our people through mentorship programs, certification reimbursements, and clear career advancement paths. Our collaborative culture values innovation and continuous learning.
Responsibilities
- Provide Tier 1-2 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot Windows/macOS systems
- Manage Active Directory accounts and permissions
- Document technical procedures and knowledge base articles
- Monitor system performance and security alerts
- Collaborate with cross-functional teams on IT projects
- Train end-users on new technologies and best practices
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of networking concepts (TCP/IP, DNS, DHCP)
- Familiarity with Windows Server and Active Directory
- Customer service experience with strong problem-solving skills
- CompTIA A+ or Network+ certification preferred
- Ability to lift 30 lbs and work in a server environment
- Valid driver's license required for occasional off-site support
- Must pass background check and drug screening