Job Description
Join our dynamic IT team in Wichita and launch your career in technology! TechSolutions Inc. is seeking motivated entry-level professionals to provide essential technical support across our organization. This immediate opening offers hands-on experience with cutting-edge systems while contributing to our mission of delivering innovative IT solutions to local businesses. Enjoy a collaborative environment with mentorship opportunities and clear pathways for career growth.
Responsibilities
- Provide desktop support for hardware, software, and network connectivity issues
- Install, configure, and maintain Windows-based systems and peripherals
- Assist with user account management and access control systems
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Monitor system health and perform routine maintenance tasks
- Support cybersecurity best practices across the organization
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic understanding of Windows OS, Active Directory, and networking fundamentals
- Strong problem-solving abilities with customer service mindset
- CompTIA A+ certification preferred (or willingness to obtain within 6 months)
- Excellent verbal/written communication skills
- Ability to work independently and prioritize multiple tasks
- Valid Kansas driver's license and reliable transportation