Job Description
Join InnovateTech Solutions and launch your IT career in Tulsa's thriving tech hub! We're seeking passionate entry-level professionals to provide essential technical support to our dynamic client base. This immediate-hire opportunity offers hands-on experience with cutting-edge technology while working alongside industry experts. Enjoy competitive compensation, comprehensive benefits, and a clear growth path within our rapidly expanding organization.
Responsibilities
- Diagnose and resolve hardware/software issues for enterprise clients
- Install, configure, and maintain network infrastructure components
- Provide Tier-1 technical support via phone, email, and remote access
- Document troubleshooting procedures and maintain knowledge base
- Collaborate with senior technicians on complex system implementations
- Conduct routine system audits and preventative maintenance
- Train end-users on new technology deployments
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Customer service experience with conflict resolution skills
- CompTIA A+ certification preferred (not required)
- Ability to lift 25 lbs for equipment maintenance
- Valid driver's license for occasional client site visits
- Strong problem-solving and communication abilities