Job Description
Join our dynamic IT team in Long Beach and kickstart your career in technology! We're seeking motivated Entry-Level IT Support Specialists to provide critical technical assistance to our growing client base. This is a rare opportunity to gain hands-on experience with cutting-edge systems while working alongside industry experts. Immediate start date available for the right candidate eager to grow in a supportive environment.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems for clients
- Provide remote and on-site technical support via phone, email, and chat
- Document IT issues and resolutions using ticketing systems
- Assist with network administration tasks including Wi-Fi setup and security
- Collaborate with senior technicians on complex infrastructure projects
- Conduct regular system maintenance and performance optimization
- Train end-users on new software and best practices
Qualifications
- High school diploma or equivalent; relevant certifications (CompTIA A+, Google IT Support) preferred
- Basic knowledge of Windows/macOS operating systems and networking fundamentals
- Strong problem-solving abilities with attention to detail
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Customer service mindset with patience and empathy
- Valid driver's license and reliable transportation for site visits