Job Description
Join our dynamic IT team in Kansas City and launch your career in technology! We're seeking motivated entry-level professionals to provide essential technical support and drive innovation. This is your opportunity to grow in a collaborative environment while solving real-world tech challenges. Immediate hiring!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Manage and maintain company devices (laptops, mobile, printers)
- Document IT procedures and knowledge base articles
- Assist with network administration tasks under supervision
- Collaborate with cross-functional teams on IT projects
- Monitor system health and escalate critical issues
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Customer service mindset and strong communication skills
- Ability to troubleshoot hardware/software issues
- CompTIA A+ certification preferred (not required)