Job Description
Join our dynamic IT team in El Paso and launch your career in technology! TechSolutions Inc. is seeking motivated Entry-Level IT Support Specialists to provide essential technical assistance to our growing client base. This immediate opening offers hands-on experience with cutting-edge systems while supporting the vibrant El Paso business community. We provide comprehensive training and a clear path for career advancement.
Our ideal candidates are tech-savvy problem-solvers with excellent communication skills and a passion for learning. Enjoy competitive benefits, flexible work arrangements, and the opportunity to work with industry professionals who are dedicated to your growth.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document IT processes, procedures, and incident resolutions
- Collaborate with senior IT staff on system upgrades and projects
- Deliver user training on new technologies and systems
- Monitor system performance and security protocols
- Assist with cloud service administration (AWS/Azure basics)
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong troubleshooting and diagnostic abilities
- Excellent written and verbal communication skills
- CompTIA A+ or similar certification preferred
- Ability to lift 25 lbs and work in various office environments