Job Description
Join TechSolutions Inc. as an Entry-Level IT Support Specialist and launch your career in technology! We're seeking motivated individuals with a passion for problem-solving to join our dynamic team in sunny San Diego. As a key member of our IT department, you'll gain hands-on experience with cutting-edge systems while supporting our innovative clients. This is an immediate hire position with full benefits, including health insurance, 401(k) matching, and professional development opportunities. If you're ready to jumpstart your tech career in one of America's most vibrant cities, apply today!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems
- Document IT processes and maintain accurate service logs
- Collaborate with senior IT staff on system upgrades and projects
- Deliver exceptional customer service via phone, email, and in-person support
- Assist with security protocols and access management
- Participate in IT training and skill development programs
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong troubleshooting and analytical abilities
- Excellent communication and customer service skills
- Ability to work independently and in team environments
- CompTIA A+ certification preferred but not required
- Valid driver's license and reliable transportation