Job Description
Join our dynamic team in Milwaukee as an Entry-Level IT Support Specialist! We're offering comprehensive paid training to launch your career in technology. No prior experience required – we'll equip you with everything needed to succeed. Enjoy competitive benefits, growth opportunities, and a collaborative environment where your skills develop daily. Our commitment to employee development ensures you'll become a vital part of our technical operations while building a strong foundation for your future.
Responsibilities
- Provide technical support to resolve hardware/software issues via phone, email, and in-person
- Install, configure, and maintain computer systems and network infrastructure
- Document troubleshooting processes and maintain accurate service logs
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior IT staff on system upgrades and projects
- Deliver exceptional customer service to internal stakeholders
- Participate in ongoing training to enhance technical skills
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving aptitude
- Strong communication and interpersonal skills
- Ability to learn technical concepts quickly
- Customer-focused mindset with patience and empathy
- Willingness to obtain industry certifications during employment
- Valid driver's license for occasional off-site support
- Must pass background check and drug screening