Job Description
Ready to launch your tech career tomorrow? TechSolutions Inc. seeks passionate entry-level IT Support Specialists to join our dynamic Kansas City team. No experience required – we provide comprehensive training and mentorship to help you grow. Enjoy competitive benefits, flexible scheduling, and opportunities for advancement in a collaborative environment.
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document IT issues and resolutions in our ticketing system
- Assist with network administration and security protocols
- Collaborate with senior IT staff on infrastructure projects
- Conduct regular system backups and maintenance checks
Qualifications
- High school diploma or equivalent (college preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to learn new technologies quickly
- Customer service mindset with patience and empathy
- Valid driver's license (required for occasional site visits)