Job Description
Join our award-winning IT team in Phoenix! We're urgently hiring motivated entry-level candidates for our paid training program. No experience needed – we provide comprehensive technical training and career growth opportunities. Work with cutting-edge technology while developing cybersecurity, network administration, and cloud computing skills. Our supportive environment ensures you'll succeed from day one. Full benefits package included after 90 days. Apply now to start your tech career!
Responsibilities
- Provide Tier 1 technical support to internal teams via phone, email, and chat
- Install, configure, and troubleshoot hardware/software systems
- Document all IT procedures and create knowledge base articles
- Collaborate with senior technicians on complex issues
- Participate in daily training sessions and skill-building workshops
- Assist with network monitoring and basic security protocols
- Complete certification exams during training period
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to learn technical concepts quickly
- Valid driver's license and reliable transportation
- Pass background check and drug screening
- Customer service experience preferred but not required