Job Description
Ready to launch your tech career tomorrow? TechFlow Solutions is seeking motivated Entry Level IT Support Specialists to join our dynamic team in Oklahoma City. No experience necessary – we provide comprehensive training to transform your passion into expertise. Join our innovative environment where your growth is our priority. Start immediately and build your future in IT!
Responsibilities
- Provide first-line technical support for hardware/software issues via phone, email, and chat
- Install, configure, and troubleshoot desktop/laptop systems
- Assist with network connectivity and security protocols
- Document IT procedures and create knowledge base articles
- Collaborate with senior team members on complex technical challenges
- Support office equipment maintenance and printer management
- Participate in cybersecurity awareness training initiatives
Qualifications
- High school diploma or equivalent required; college degree preferred
- Basic understanding of Windows/macOS operating systems
- Excellent problem-solving and communication skills
- Ability to learn technical concepts quickly with hands-on guidance
- Customer service mindset with patience and empathy
- Willingness to obtain CompTIA A+ certification within 6 months
- Valid driver's license for occasional site visits