Job Description
Join our dynamic tech team in Milwaukee! We're urgently seeking motivated Entry-Level IT Support Specialists to join our innovative company. This is your chance to launch your IT career in a fast-paced environment where growth opportunities abound. You'll gain hands-on experience with cutting-edge systems while making tangible impact on our daily operations. Perfect for recent graduates or career changers with foundational IT knowledge. Apply today and start your journey toward becoming a tech leader!
Responsibilities
- Provide first-line technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with user account management and access control
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior IT staff on infrastructure projects
- Conduct periodic system backups and security checks
- Train end-users on new technologies and best practices
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows OS and networking fundamentals
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Familiarity with helpdesk ticketing systems (ServiceNow preferred)
- CompTIA A+ certification (or willingness to obtain)
- Valid Wisconsin driver's license for occasional site visits