Job Description
Join our dynamic IT team in Louisville and kickstart your career in technology! We're urgently seeking motivated Entry-Level IT Support Specialists to provide essential technical assistance to our growing client base. This is your opportunity to gain hands-on experience in a fast-paced environment while contributing to innovative tech solutions.
Our comprehensive training program ensures you'll develop critical skills in system administration, network troubleshooting, and customer support. Enjoy competitive compensation, health benefits, and a collaborative culture that values professional growth. Apply now to secure your spot in this high-demand role!
Responsibilities
- Provide technical support for hardware, software, and network systems
- Diagnose and resolve technical issues via phone, email, and remote access
- Install and configure computer systems and peripherals
- Document IT incidents and maintenance activities
- Assist with cybersecurity best practices implementation
- Collaborate with senior IT staff on complex projects
- Train end-users on new technologies and procedures
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows OS and networking fundamentals
- Strong problem-solving and communication skills
- Customer service experience with technical aptitude
- Ability to work independently and as part of a team
- CompTIA A+ certification (or willingness to obtain)
- Valid driver's license with reliable transportation