Job Description
Join our dynamic IT team at InnovateTech Solutions and launch your career in technology! We're urgently seeking passionate entry-level IT professionals to support our growing client base in Portland's thriving tech ecosystem. This hands-on role offers comprehensive training and mentorship to develop your technical skills while solving real-world challenges. If you're eager to learn, grow, and make an immediate impact in a fast-paced environment, we want to hear from you!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Document IT processes and maintain accurate ticket records
- Assist with cybersecurity best practices and data protection protocols
- Collaborate with senior IT staff on infrastructure projects
- Deliver exceptional user training and technical documentation
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS, DHCP)
- Strong troubleshooting and analytical thinking abilities
- Excellent communication and customer service skills
- CompTIA A+ certification preferred (not required)
- Valid driver's license and reliable transportation