Job Description
Join our dynamic IT team as an Entry Level IT Support Specialist and kickstart your career in technology! We're urgently hiring in Columbus, OH for a motivated individual ready to learn and grow in a fast-paced environment. You'll provide critical technical support to our team, troubleshoot systems, and contribute to innovative IT solutions. This is your chance to build foundational skills while making an immediate impact on our organization's success. Apply today and become part of our tech-forward future!
Responsibilities
- Provide technical assistance to employees via phone, email, and in-person support
- Diagnose and resolve hardware/software issues including desktops, laptops, and printers
- Install, configure, and maintain operating systems and software applications
- Assist with network setup, security protocols, and system backups
- Document technical issues and resolutions in our IT service management system
- Collaborate with senior IT staff on infrastructure projects and improvements
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems and networking fundamentals
- Strong problem-solving skills with attention to detail
- Excellent written and verbal communication abilities
- Ability to work independently and as part of a collaborative team
- Customer-focused mindset with patience and adaptability
- CompTIA A+ certification preferred but not required