Job Description
Join our dynamic IT team in Wichita and kickstart your career in technology! We're seeking motivated entry-level professionals to provide essential technical support and drive innovation. As an IT Support Specialist, you'll gain hands-on experience with cutting-edge systems while working in a collaborative environment that values growth and learning. Immediate openings available for candidates ready to make their mark in the tech industry.
Responsibilities
- Provide first-line technical support for hardware/software issues across 200+ users
- Deploy and configure desktop/laptop systems with Windows OS and productivity suites
- Manage Active Directory accounts and basic network troubleshooting
- Document IT processes and maintain knowledge base articles
- Assist with cybersecurity protocols and data backup initiatives
- Collaborate with senior IT on infrastructure improvement projects
- Train end-users on new technologies and system updates
Qualifications
- Associate's degree in IT/Computer Science or equivalent experience
- CompTIA A+ certification preferred (or willingness to obtain within 90 days)
- Basic knowledge of Windows OS, networking fundamentals, and cloud services
- Strong problem-solving skills with customer service aptitude
- Ability to lift 25lbs and work with hardware components
- Valid Kansas driver's license for occasional equipment transport
- Excellent written and verbal communication abilities