Job Description
Immediate Hiring Opportunity in Miami! TechSolutions Miami is seeking motivated Entry-Level IT Support Specialists to join our dynamic team. Perfect for recent graduates or career changers with foundational tech skills. Enjoy competitive compensation, comprehensive benefits, and rapid career growth in South Florida's thriving tech hub. No experience required – we provide hands-on training!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network setup, configuration, and troubleshooting
- Manage user accounts and access permissions
- Document IT procedures and maintain knowledge base
- Collaborate with senior engineers on system deployments
- Monitor system health and security alerts
- Deliver exceptional customer service to internal stakeholders
Qualifications
- High school diploma or equivalent; IT certifications a plus
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Willingness to learn new technologies quickly
- Valid Florida driver's license (required for site visits)