Job Description
Join our dynamic IT team in Omaha and launch your career in technology! We're seeking motivated entry-level professionals to provide essential technical support and drive innovation. Enjoy comprehensive training, mentorship from industry experts, and a collaborative environment where your growth is prioritized. Immediate start available!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and in-person
- Deploy and configure workstations, laptops, and peripherals
- Manage user accounts, permissions, and system access
- Document IT processes and maintain knowledge base articles
- Assist with network monitoring and security protocols
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technologies and best practices
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong troubleshooting and problem-solving abilities
- Excellent written/verbal communication skills
- CompTIA A+ or similar certification preferred
- Ability to lift 30 lbs and work in varied environments