Job Description
Join InnovateTech Solutions as an Entry-Level IT Support Specialist and launch your career in technology! We're a dynamic Albuquerque-based firm dedicated to empowering local talent through hands-on experience and mentorship. This immediate-opening role offers unparalleled growth opportunities in a collaborative environment where your contributions directly impact our clients' success.
As part of our tech team, you'll gain exposure to enterprise systems while working alongside seasoned professionals. We provide comprehensive training, certifications, and a clear path to advancement. If you're passionate about technology and eager to build foundational skills in a supportive setting, apply today!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Document IT processes and maintain accurate inventory records
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior technicians on complex troubleshooting
- Deliver user training on company systems and best practices
- Participate in IT infrastructure upgrades and maintenance projects
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service abilities
- CompTIA A+ certification preferred (or willingness to obtain)
- Valid New Mexico driver's license (for occasional client visits)
- Ability to lift 30 lbs and work in varied office environments