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Information Technology 🏢 Full Time ⭐️ Verified

Entry-Level IT Support Specialist

Detroit Tech Innovators
Detroit
Estimated Salary
USD 50.000 – USD 65.000
Live Update
27 Juli 2026
Deadline
27 Jul 2027

Job Description

Join Detroit's fastest-growing tech firm as an Entry-Level IT Support Specialist! We're seeking passionate tech enthusiasts to provide critical infrastructure support and deliver exceptional user experiences. This immediate opening offers hands-on experience with cutting-edge systems while contributing to our mission of empowering local businesses through technology. Enjoy collaborative teams, comprehensive training, and career advancement opportunities in Detroit's thriving tech corridor.

Responsibilities

  • Install, configure, and troubleshoot hardware/software systems including Windows 10/11, Active Directory, and Office 365
  • Provide Level 1 technical support via ticketing systems and remote assistance
  • Manage network infrastructure including switches, routers, and wireless access points
  • Document IT procedures and maintain asset inventory databases
  • Collaborate with cross-functional teams on system upgrades and security protocols
  • Monitor system health and proactively address performance issues

Qualifications

  • Associate's degree in IT, Computer Science, or related field (or equivalent experience)
  • CompTIA A+ or Network+ certification (preferred)
  • Basic knowledge of cloud platforms (Azure, AWS) and virtualization
  • Strong diagnostic and problem-solving abilities
  • Excellent communication and customer service skills
  • Ability to lift 30lbs and work in varied physical environments
  • Valid driver's license for occasional on-site client visits

Required Skills

IT Support Windows Administration Network Troubleshooting Help Desk Active Directory Cloud Computing CompTIA A+ Customer Service

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