Job Description
Launch your IT career in the heart of the nation's capital! TechCorp Solutions is seeking motivated Entry-Level IT Support Specialists to join our dynamic team in Washington DC. This immediate opening offers hands-on experience in cutting-edge technology while serving federal and private sector clients. Enjoy competitive compensation, comprehensive benefits, and mentorship from industry veterans. Perfect for recent graduates or career changers ready to dive into the tech industry.
Why join us?
- Immediate start date with accelerated career growth
- Hybrid work model (3 days in-office, 2 remote)
- Tuition reimbursement and certification support
- Exclusive access to federal contract projects
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Manage Active Directory accounts and permissions
- Document IT procedures and create knowledge base articles
- Collaborate with cross-functional teams on system deployments
- Monitor system health and perform preventive maintenance
- Deliver user training on new technologies and security protocols
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows OS, networking fundamentals, and cybersecurity
- Strong problem-solving and customer service skills
- CompTIA A+ certification preferred (or willingness to obtain within 6 months)
- Ability to lift 30 lbs for equipment handling
- Valid driver's license for occasional site visits
- US citizenship required for federal project access