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Information Technology 🏢 Full Time ⭐️ Verified

Entry Level IT Support Specialist

InnovateTech Solutions
San Diego
Estimated Salary
USD 55.000 – USD 65.000
Live Update
27 Juli 2026
Deadline
27 Jul 2027

Job Description

Join our dynamic IT team at InnovateTech Solutions and launch your career in technology! We're seeking passionate entry-level professionals to provide essential technical support and drive digital transformation across our San Diego operations. As an IT Support Specialist, you'll gain hands-on experience with cutting-edge systems while delivering exceptional service to our clients. This full-time role offers structured training, mentorship from industry experts, and a clear path to career advancement. If you're ready to build your foundation in IT and contribute to innovative solutions, apply today!

Responsibilities

  • Provide Tier 1 technical support for hardware, software, and network issues
  • Install, configure, and maintain workstations, laptops, and peripherals
  • Manage user accounts and permissions using Active Directory
  • Document IT processes and create troubleshooting guides
  • Collaborate with cross-functional teams to resolve system outages
  • Assist with cybersecurity protocols and data backup procedures
  • Train employees on new technologies and software applications

Qualifications

  • Associate's degree in IT, Computer Science, or related field (or equivalent experience)
  • Basic knowledge of Windows/Linux operating systems
  • Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
  • Strong problem-solving and analytical skills
  • Excellent written and verbal communication abilities
  • Customer service mindset with patience and empathy
  • CompTIA A+ or similar certification preferred (not required)
  • Ability to lift 20 lbs for equipment handling

Required Skills

IT Support Hardware Troubleshooting Network Administration Active Directory Customer Service Windows Linux Security Protocols

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