Job Description
Join our dynamic team at InnovateTech Solutions as an Entry Level IT Support Specialist! We're seeking motivated tech enthusiasts ready to launch their careers in Houston's thriving IT landscape. This immediate opening offers hands-on experience with cutting-edge systems while providing essential support to our clients. Enjoy competitive compensation, comprehensive benefits, and mentorship from industry veterans. If you're passionate about technology and eager to grow, apply now to become part of Houston's premier IT services provider!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT processes and maintain accurate support tickets
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior IT staff on infrastructure projects
- Deliver exceptional customer service to internal and external clients
- Participate in system upgrades and software deployments
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows, macOS, and Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and troubleshooting abilities
- Excellent written and verbal communication skills
- CompTIA A+ certification preferred (not required)
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation