Job Description
Join our dynamic IT team at TechSolutions Inc. as an Entry-Level IT Support Specialist! We're immediately hiring passionate tech enthusiasts in Los Angeles to provide critical infrastructure support. You'll gain hands-on experience with enterprise systems while working alongside industry veterans. Perfect for recent graduates or career changers ready to launch their tech careers in a collaborative, growth-oriented environment.
Why TechSolutions? Competitive compensation, comprehensive benefits package, and industry-leading training programs. Help us innovate while building your future in LA's thriving tech scene.
Responsibilities
- Deploy and configure desktop/laptop hardware and software
- Troubleshoot network connectivity and system performance issues
- Manage user accounts and access permissions across platforms
- Document technical processes and create knowledge base articles
- Assist with cybersecurity protocols and data protection measures
- Collaborate with cross-functional teams on IT infrastructure projects
- Provide Tier-1 support via helpdesk ticketing systems
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS, DHCP)
- Customer service experience with technical aptitude
- CompTIA A+ certification preferred (or willingness to obtain)
- Proficiency with Microsoft Office 365 suite
- Strong problem-solving and communication skills
- Ability to lift 30 lbs for equipment installation