Job Description
Launch your IT career in the vibrant tech hub of New Orleans! NOLA Tech Partners is seeking passionate entry-level IT professionals to join our dynamic team. We offer comprehensive training, mentorship from industry experts, and opportunities for growth in a collaborative environment. If you're eager to build foundational technical skills while contributing to innovative projects, this is your perfect starting point.
Responsibilities
- Provide Tier 1 technical support to employees via phone, email, and in-person requests
- Install, configure, and troubleshoot hardware/software systems
- Manage user accounts and access permissions across company platforms
- Document technical procedures and maintain knowledge base articles
- Assist with network monitoring and security incident responses
- Collaborate with senior IT staff on infrastructure projects
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to learn new technologies quickly
- CompTIA A+ certification preferred (not required)