Job Description
Join our dynamic IT team as an Entry-Level IT Support Specialist and kickstart your career in technology! At TechSolutions Inc., we're passionate about nurturing emerging talent and providing hands-on experience in a fast-paced environment. You'll work alongside industry experts to maintain our digital infrastructure while gaining invaluable skills in network administration, cybersecurity, and system optimization. We offer comprehensive training programs, mentorship opportunities, and a clear path for career advancement. If you're a tech-savvy problem-solver eager to grow in Mesa's thriving tech scene, this is your perfect launchpad!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document technical procedures and create knowledge base articles
- Collaborate with senior IT staff on infrastructure projects
- Monitor system performance and implement security protocols
- Assist with user training and onboarding processes
- Participate in regular system maintenance and updates
Qualifications
- Associate degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong troubleshooting and diagnostic abilities
- Excellent written and verbal communication skills
- CompTIA A+ certification preferred (or willingness to obtain)
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation