Job Description
Launch your IT career with TechSolutions Inc., Oklahoma City's leading technology innovator! We're seeking passionate entry-level professionals to join our dynamic IT support team. This hands-on role offers comprehensive training and mentorship to help you grow into a skilled IT professional while serving our diverse client base. Enjoy a collaborative environment with modern tools and opportunities for rapid advancement.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with cybersecurity protocols and data protection measures
- Document IT processes and maintain knowledge base articles
- Collaborate with senior team members on complex troubleshooting
- Support cloud services (Azure, Office 365) implementations
- Participate in system upgrades and maintenance projects
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic understanding of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred
- Ability to lift 30 lbs for equipment maintenance
- Valid Oklahoma driver's license for occasional site visits