Job Description
Join our dynamic IT team at InnovateTech Solutions and launch your career in technology! We're seeking passionate Entry-Level IT Support Specialists to provide exceptional technical assistance to our growing client base in Denver. This is your chance to gain hands-on experience with cutting-edge systems while working alongside industry experts in a collaborative, growth-oriented environment. If you're a tech-savvy problem-solver ready to make an impact, we want to hear from you!
Responsibilities
- Provide responsive technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT processes and maintain accurate asset inventories
- Collaborate with senior engineers on system upgrades and security protocols
- Deliver user training on new technologies and best practices
- Monitor system performance and troubleshoot technical escalations
- Support cloud-based services (Office 365, Azure) and mobile device management
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows OS, Active Directory, and networking fundamentals
- Strong troubleshooting skills with hardware/software issues
- Excellent written and verbal communication abilities
- Customer-focused mindset with patience and problem-solving aptitude
- Ability to work independently and prioritize tasks efficiently
- CompTIA A+ or similar certification preferred (not required)