Job Description
Launch your tech career with TechSolutions Inc., a leading IT services provider in Los Angeles! We're seeking passionate entry-level professionals to join our dynamic support team. You'll gain hands-on experience with cutting-edge technologies while supporting Fortune 500 clients. Our comprehensive training program ensures rapid skill development in cybersecurity, cloud infrastructure, and system administration. Work in a collaborative environment with mentorship from industry veterans and opportunities for career advancement. Join us to transform your academic knowledge into real-world expertise in LA's thriving tech hub.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network systems
- Monitor and maintain server infrastructure including Windows/Linux environments
- Document IT processes and create knowledge base articles
- Assist with cybersecurity protocols and vulnerability assessments
- Collaborate with cross-functional teams on IT projects
- Manage user accounts and permissions in Active Directory
- Support cloud platforms like AWS and Azure
- Troubleshoot system issues and implement solutions
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of networking protocols (TCP/IP, DNS, DHCP)
- Familiarity with Windows Server and Linux administration
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- CompTIA A+ or similar certification preferred
- Experience with ticketing systems (ServiceNow, Jira)
- Valid California driver's license (for occasional on-site visits)