Job Description
Launch your tech career with TechSolutions Inc., a leading IT services provider in Arlington, TX! We're seeking passionate entry-level IT professionals to join our dynamic support team. This is your chance to gain hands-on experience in a fast-paced environment while working with cutting-edge technology. Our comprehensive training program ensures you'll develop critical skills in network administration, cybersecurity, and system maintenance.
At TechSolutions, we believe in nurturing talent and offering clear career progression paths. Enjoy competitive benefits, flexible work arrangements, and a collaborative culture that values innovation. If you're ready to transform your technical knowledge into real-world solutions, apply today!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues across 200+ workstations
- Install, configure, and troubleshoot Windows/Linux systems and network infrastructure
- Monitor and maintain security protocols including endpoint protection and access controls
- Document all IT incidents, resolutions, and asset configurations in ServiceNow
- Collaborate with senior engineers on cloud migrations and system upgrades
- Deliver user training on new software implementations and best practices
- Participate in 24/7 on-call rotation (1 week/month)
Qualifications
- Associate's degree in IT/Computer Science or equivalent experience
- CompTIA A+ or Network+ certification preferred
- Proficiency with Windows OS, Active Directory, and TCP/IP networking
- Basic scripting knowledge (PowerShell/Bash) and virtualization experience
- Strong analytical problem-solving and communication skills
- Ability to lift 30lbs for equipment installation/maintenance
- Valid Texas driver's license for occasional off-site support