Job Description
Launch your IT career with InnovateTech Solutions! We're seeking motivated Entry-Level IT Support Specialists to join our dynamic team in Tulsa. This role offers hands-on experience in enterprise environments while working alongside industry experts. Enjoy competitive benefits, mentorship programs, and growth opportunities in a tech-forward organization. Join us in building the future of digital infrastructure!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Assist with system installations, configurations, and maintenance
- Document IT procedures and create knowledge base articles
- Collaborate with senior engineers on complex troubleshooting
- Manage user account administration and access controls
- Conduct regular system audits and security checks
- Participate in IT infrastructure improvement projects
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- CompTIA A+ certification preferred (not required)
- Ability to lift 20 lbs for hardware maintenance
- Valid Oklahoma driver's license (for occasional site visits)