Job Description
Join our dynamic IT team as an Entry-Level IT Support Specialist and launch your career in technology! TechSolutions Inc. is a leading Indianapolis-based tech firm dedicated to innovation and employee growth. We're seeking motivated individuals passionate about technology to provide essential IT support to our clients. This role offers hands-on experience with cutting-edge systems and a clear path for advancement. Enjoy competitive compensation, comprehensive benefits, and a collaborative work environment in the heart of Indianapolis.
Responsibilities
- Provide responsive technical support to resolve hardware/software issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT incidents and solutions using ticketing systems
- Assist with network administration tasks under supervision
- Conduct user training on new technologies and procedures
- Monitor system performance and report security concerns
- Collaborate with senior IT staff on infrastructure projects
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Customer service experience preferred
- CompTIA A+ or similar certification is a plus
- Ability to lift 30 lbs for equipment handling
- Valid driver's license for occasional site visits