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Information Technology 🏢 Full Time ⭐️ Verified

Entry-Level IT Support Specialist

InnovateTech Solutions
Phoenix
Estimated Salary
USD 45.000 – USD 55.000
Live Update
27 Juli 2026
Deadline
27 Jul 2027

Job Description

Join InnovateTech Solutions as an Entry-Level IT Support Specialist and launch your career in technology! We're a dynamic IT services provider serving Phoenix businesses with cutting-edge solutions. As our newest team member, you'll gain hands-on experience in enterprise environments while working alongside industry experts. Enjoy competitive compensation, comprehensive benefits, and opportunities for professional growth in one of America's fastest-growing tech hubs.

Responsibilities

  • Provide Tier 1 technical support for hardware, software, and network systems
  • Diagnose and resolve technical issues via phone, email, and remote access
  • Assist with workstation setups, configurations, and asset management
  • Document troubleshooting processes and maintain knowledge base articles
  • Collaborate with senior IT staff on system implementations and upgrades
  • Support cybersecurity protocols and data protection initiatives
  • Train end-users on new technologies and best practices

Qualifications

  • Associate's degree in IT, Computer Science, or related field
  • 1+ years of technical support experience or internship
  • CompTIA A+ or Network+ certification preferred
  • Proficiency in Windows OS, Microsoft Office Suite, and cloud services
  • Strong analytical and problem-solving abilities
  • Excellent written and verbal communication skills
  • Ability to work independently and in team environments
  • Valid Arizona driver's license required

Required Skills

Technical Support Hardware Troubleshooting Network Administration Customer Service Windows OS Cloud Computing CompTIA A+ Problem Solving

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